Shipping & Delivery
All products are sent with UPS ground at a flat rate of $15.
Items that are in stock will be sent out and received within 2-10 business days.
If you order items with different availability times, we will ship your order when your complete order becomes available. If you choose to have items shipped as they become available you will be billed for each.
We shall endeavour to have your order shipped out within 24 hours of receiving it, there may be delays during busy periods or if your order needs to be reviewed. They will be then shipped out the following business day.
Please note: We do not ship on Saturdays and Sundays.
Our Returns Policy:
PLEASE NOTE: You will no longer need to log into your account and generate an RMA number. This is no longer required, so please follow the new instructions on your paper work within your order.
It is not possible to organize an exchange - if you wish change the item you have purchased, please return the item and order the product you would like from the website
If you do wish to return an item for any reason you may do so up to 28 days from the date of receipt for a full refund as long as it's returned to us in its original condition & packaging, with all labels intact.
It is imperative you retain your proof of postage as we cannot be liable for goods not returned to us
Please also note that we cannot accept returns on the following:
Any item that is returned more than 28 days after receipt.
Any item that is damaged / has missing parts or is not in its original condition.
Gift cards are non-returnable and cannot be exchanged for cash
Goods are classified as faulty if they are received damaged, or where a manufacturing fault occurs within six months of purchase. Items that are damaged as a result of normal wear and tear are not considered to be faulty.
If an item becomes faulty after a period of time then please contact customer services before returning it. We will either repair or replace the item at our discretion.
To reference our full Terms & Conditions please click here